Privacy and Security
Information We Collect | Using Information We Collect | Information We Share with Others and Your Privacy Rights | Your Choices | How We Use Email | Updating or Reviewing Your Information | Security | Privacy of Children on Our Web Site | Policy Changes | Questions or Comments? | A Warning About a Credit Card Scam
We appreciate the trust you place in USFurnitureStores.com and we are committed to respecting your privacy and the security of your personal information. We always welcome your questions and feedback. For privacy-related issues, please contact Customer Care Division at 866-459-1068.
Information We Collect ? Top
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:
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Place an order from our catalogs or on our Web site
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Return an item or make an exchange
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Inquire about our services
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Request a catalog
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Receive a gift package
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Create an account at USFurnitureStores.com
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Enter a contest or sweepstakes
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Are referred to us through a marketing promotion
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Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To serve you best, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.
We also gather information about how visitors navigate through our website through cookies, session tags, and Java script.
Using Information We Collect?
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At USFurnitureStores.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you have requested. As a result, your information may be used for the following purposes.
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Process and track your order
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Provide the services you request
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Contact you about the status of an order
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Send you catalogs or promotional offers we believe will be of interest to you
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Customize our communications to you
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Provide information concerning product recalls or products you have purchased
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Improve our merchandise selection and customer service
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Remember what items are in your Shopping Bag
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Recognize you when you return to our Web site
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Enable you to use Express Checkout, if you have created an account at USFurnitureStores.com
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Study how our customers navigate through our Web site and which products they request in site searches
If you set your browser to refuse cookies, please call us at 866-459-1068 to place your order.
Information We Share with Others and Your Privacy Rights ? Top
We contract with other companies to provide certain services, including credit card processing, shipping, email distribution, market research, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than USFurnitureStores.com.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices ? Top
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from USFurnitureStores.com or if you prefer to receive them less frequently, please contact us at the address shown below.
